The Rise of Warehouse Automation: Impact on Freight Brokerage Success

The freight brokerage industry is at a pivotal moment. Market volatility, rate swings, and cash-flow pressure continue to strain operations, pushing brokerages to strengthen resilience through smarter processes and strategic automation.

FreightWaves and OTR Solutions surveyed brokers across the industry to understand how they are navigating today's environment and what sets resilient operations apart. The findings show real progress but also major gaps between brokerages that are thriving and those that are vulnerable.

Insights include the state of the industry and shifting operational pressures, resilience in an uncertain market, and why confidence varies across brokerages. The report highlights the automation gap, revealing that only two percent report full accounts payable and accounts receivable automation.

Additionally, the efficiency challenge is underscored with 86 percent of brokerages having lean back-office teams of ten or fewer employees under mounting workload. Strategic implications point to how financial stability and targeted automation drive resilience, signaling trends for the future of brokerage performance.

For a comprehensive understanding, the full report can be downloaded from FreightWaves.