Emerging Trends in Salon Services: From Etiquette to Luxury Experiences

The salon industry is witnessing a significant transformation as it shifts from basic haircuts to luxury experiences, reflecting changing consumer preferences. According to The Economic Times, Indian salons are moving into a premium, experience-driven space, showcasing advanced skincare and high-end treatments, especially in Tier 2 and Tier 3 cities.

Vipul Chaturvedi, CEO of Lakme Salon, noted the rising demand for transformation services and the growing role of technology in enhancing service delivery. In the U.S., Dreamz Hair Salon's owner, Tenel Dorsey, emphasizes the importance of etiquette in customer service, training young stylists not only in hairdressing but also in communication skills.

Dorsey has also transformed her salon's reception area into a café, indicating a holistic approach to the salon experience. Meanwhile, Brava Nails & Spa in Illinois underscores hygiene and comprehensive service offerings, appealing to clients post-pandemic with a focus on cleanliness and a versatile menu of services.

This combination of luxury, personalized care, and a strong emphasis on etiquette and hygiene illustrates the evolving landscape of salon services today.